Privacy Policy

TSMI (“TSM-ING”, “Company”, “we”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of INGtypes.com, including any content, functionality, and services offered on or through INGtypes.com (the “Website”), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or clicking to accept or agree to the Terms of Use when this option is made available, you agree to be bound and abide by the Privacy Policy. You must not access or use the Website if you do not want to agree to the Privacy Policy.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@ingtypes.com.

INFORMATION WE COLLECT ABOUT YOU

When you access the Website, the Company will learn certain information about you during your visit.

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to quizzes/surveys, searching queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use the information you provide to deliver the requested product and/or service, improve our overall performance, and provide you with offers, promotions, and information.

Information We Collect Through Automatic Data Collection Technology. We do not currently use automatic data collection technologies such as Google Analytics. We reserve the right to implement these technologies in the future to collect information about your equipment, browsing actions, and patterns, including your location, traffic patterns through our website, and communications between your computer and our Website. If we implement such technologies, we may collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

If implemented, the information we collect automatically would be used for statistical purposes and would not include personal information. We would use this data to improve our Website and service offerings. This policy will be updated if we implement these technologies.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time to time, we may use the information you provide to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Third parties will receive your information if you opt to participate in such promotions.

From time to time, we may use the information you provide to display advertisements tailored to your personal characteristics, interests, and activities.

HOW AND WHY WE COLLECT INFORMATION

The Company collects your information to record and support your participation in your selected activities. We collect your information if you register to download a book or resources, sign up for our newsletter, take quizzes, and/or purchase a product from us. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. Only when you seek to download resources and/or register for services are you required to provide information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter. You can unsubscribe anytime if you do not wish to receive this newsletter. We include an “unsubscribe” link at the bottom of every email. If you ever have trouble unsubscribing, you can email support@ingtypes.com requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. You can unsubscribe anytime if you do not wish to receive this newsletter. We include an “unsubscribe” link at the bottom of every email. If you ever have trouble unsubscribing, you can email support@ingtypes.com requesting to unsubscribe from future emails.

DIGITAL PRODUCTS AND COURSE ACCESS

When you purchase digital products, including the discover ING energy Course, we collect and store:

Your email address for course delivery and access
Your quiz/assessment responses for generating personalized reports
Your progress through course materials
Your workbook downloads and completion status

This information is used solely to:

Deliver your purchased products
Provide customer support
Send course-related communications
Improve our educational materials

Your assessment responses and personal data are never shared with third parties or used for any purpose other than delivering your purchased services.

Course access credentials (login information) are personal to you and may not be shared. Sharing login credentials violates our Terms of Use and may result in termination of access without refund.

PAYMENT PROCESSING

We use third-party payment processors to process credit card and payment transactions. When you make a purchase:

Your payment information is transmitted directly to our payment processor
We do NOT store your full credit card numbers on our servers
Payment processors used: Stripe
These processors have their own privacy policies governing their use of your information

For information on how Stripe handles your data, please review their privacy policy at https://stripe.com/privacy

USE OF COOKIES AND PIXELS

Similar to other commercial websites, our website utilizes standard technology called “cookies” and server logs to collect information about how it is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, the websites visited just before and after our own, and your IP address.

A cookie is a very small text document, often including an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

SOCIAL MEDIA PIXELS

We do not currently use social media pixels (Facebook Pixel, Instagram Pixel, TikTok Pixel, or similar technologies). We reserve the right to implement these technologies in the future for marketing and analytics purposes.

If implemented, these pixels would allow social media sites to track visitors to our website to tailor advertising messages users see while visiting those social media platforms. We would use these pixels in compliance with the policies of the various social media sites.

This policy will be updated if we implement social media pixels. You can opt out of targeted advertising through your social media privacy settings and browser settings.

THIRD PARTY USE OF COOKIES

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. When you use our website, these third parties may use cookies alone or with web beacons or other tracking technologies to collect information about you. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. You should contact the responsible provider directly if you have any questions about an advertisement or other targeted content.

DO NOT TRACK SIGNALS

Some web browsers have a “Do Not Track” feature. Our Website does not currently respond to “Do Not Track” signals. We may implement this feature in the future and will update this policy accordingly.

EMAIL INFORMATION

If you choose to correspond with us through email, we may retain the content of your email messages, your email address, and our responses. We provide the same protections for these electronic communications we employ to maintain information received online, by mail, and by telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site. For further information, see the email policies below.

EMAIL POLICIES

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties and will not disclose your email address to any third parties except as allowed in the Disclosure of Your Information section.

We will maintain the information you send via email in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on contacting the sender. In addition, all email messages will contain concise information on removing yourself from our mailing list so that you will not receive further email communication from us.

Our emails allow users to opt out of receiving communications from us and our partners by reading the unsubscribe instructions at the bottom of any email they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the email.

AFFILIATE LINKS AND COMMISSIONS

Our Website may contain affiliate links. When you click these links and make purchases, we may receive a commission. This does not affect the price you pay or involve collecting additional personal information beyond what the merchant collects.

DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers to provide our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it to protect our legal rights or when compelled by a court or other governmental entity to do so.

HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?

We employ commercially reasonable methods to ensure the security of the information you provide and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.  Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Doing so is allowed, but it is at your own risk. Some of the information you enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic and identify unauthorized attempts to upload or change information or otherwise cause damage.

DATA RETENTION

We retain your personal information for as long as necessary to:

Provide you with products and services you’ve purchased
Comply with legal obligations (tax records, transaction history)
Resolve disputes and enforce our agreements

Specifically:

Email addresses: Retained until you unsubscribe or request deletion
Purchase history: Retained for 7 years for tax/accounting purposes
Course access data: Retained for the duration of your access period plus 1 year
Assessment responses: Retained as long as you maintain course access

You may request deletion of your data at any time by emailing support@ingtypes.com. Some data may be retained as required by law even after deletion requests.

YOUR PRIVACY RIGHTS

Regardless of your location, you have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate information
Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)
Right to Opt-Out: Unsubscribe from marketing emails at any time
Right to Data Portability: Request your data in a portable format

To exercise these rights, contact us at support@ingtypes.com.

California residents have additional rights under the California Consumer Privacy Act (CCPA). For CCPA-specific requests, please include “CCPA Request” in your email subject line.

We will respond to requests within 30 days.

VISITORS’ GDPR RIGHTS

If you are within the European Union, you are entitled to certain information and rights under the General Data Protection Regulation. Those rights include:

We will retain any information you choose to provide to us until the earlier of: (a) you ask us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the costs of retaining it outweigh the value in retaining the data.

You have the right to request access to your data that the Company stores and the right to rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based upon consent that occurred before your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority with jurisdiction over the General Data Protection Regulation issues.

We require only the information reasonably required to enter into a contract with you. We will not require you to consent to any unnecessary processing as a condition of entering into a contract with us.

POLICY CHANGES

Our policy is to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information. In that case, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACT US

TSMI welcomes your questions or comments regarding the Privacy:

TSMI
2424 Kennely Road
Saginaw, MI 48609

Email Address: support@tsm-ing .com

Last Updated: December 11, 2025